Employee Spotlight: Say it with... Jen!
Next up in our Q&A hot seat is Jen, who not only provides an excellent front of shop service to our customers but also designs the most beautiful bespoke jewellery. We caught up with her to find out a little more about her role at SIWD - be prepared, her customer story is an absolute tear-jerker!
Q: Can you tell us a little bit about your role at Say it with Diamonds?
I'm a front of shop sales assistant; willing to help customers purchase ready-made jewellery. I also design bespoke jewellery, personal to the customer.
Q: Can you describe yourself in three words?
Ambitious, honest, and loyal.
Q: What's the best thing about working for SIWD?
The vibe and buzz around the shop. It's a lovely place to work.
Q: Do you have a favourite SIWD piece?
We sell a lot of silver and everyday pieces, but my favourite is when a new diamond item arrives in store. I'm like a magpie - attracted to sparkle!
Q: Tell us an interesting fact about yourself.
I have a business management degree.
Q: Have you got a favourite customer story?
My favourite customer story is a young girl who came in with a diamond earring her late nan had bought her (as a pair). She had lost one but couldn't bear to part with the other. Together we sat and designed the most exquisite, beautiful diamond pendant. The lovely girl was overwhelmed with it. She told me she feels like her nan is with her every day.
Q: Do you have any advice for people who want to follow in your footsteps?
You need to be hard-working, able to work in a fast busy environment, be customer-driven, and have amazing communication skills!